Hi Adrián,

OTRS supports migration from version to version, and upgrading all the way back from 0.5 to latest 2.4.7, but NOT downgrading.
As Nils said, please do a manual installation on Debian. It's not that much work and IS worth it. Debian is a nice platform.

If you would ever have valid business reasons to downgrade OTRS, you would need to create custom migration scripts to perform the downgrade.

((enjoy))
-
Michiel Beijen
R&D

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On Tue, Apr 13, 2010 at 8:50 PM, Nils Leideck - ITSM <nils.leideck@leidex.net> wrote:

Hi,

On 13.04.2010, at 19:05, Adrián Fernández Leiro wrote:

I'm going to migrate my server from Suse to Debian.
I know that Debian has 2.2.7, and I have OTRS 2.4.7 on that Suse
Can I just backup the mysql data, export all configuration data (as administrator agent -> admin -> sysconfig -> download all system config changes) and then restore?

I strongly recommend to not use the Debian package but install from scratch on Debian.

The following link may help you: http://doc.otrs.org/2.4/en/html/x531.html

Nils Leideck

-- 
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

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