Re: [otrs] How to Ticket feedback in OTRS

You should use PackageManager inside Admin area. You can also download it manually here http://ftp.otrs.org/pub/otrs/packages/ and use opm.plcommand in bin directory (launch opm.pl without param for info on usage) HTH MV On Wed, May 19, 2010 at 7:44 AM, Otrs User wrote:

Sorry My Question was not clear.. From where should I download the package "Survey"....Does it come by default with OTRS 2.4 I cannot find that in otrs.org site also I am running OTRS 2.4.5 and ITSM 1.3 in Windows environment.

On Tue, May 18, 2010 at 6:13 PM, Alexander Halle wrote:

...

Otrs User wrote :

Thanks a lot , Sorry Pl tell me were to get that Package "Survey"

...

Hi,

you find the package manager under the admin icon in OTRS.

Regards

Alexander

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