-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi,
Traceback (26500): Module: Kernel::System::State::StateGet (v1.20) Line: 206 Module: Kernel::System::Ticket::StateSet (v1.275.2.15) Line: 4163 Module: Kernel::System::PostMaster::FollowUp::Run (v1.54) Line: 109 Module: Kernel::System::PostMaster::Run (v1.65) Line: 292 Module: main::FetchMail (v1.25) Line: 206 Module: /opt/otrs/bin/PostMasterPOP3.pl (v1.25) Line: 125
ERROR: OTRS-PM3-10 Perl: 5.8.5 OS: linux Time: Thu Apr 10 12:50:03 2008
Message: Need StateID or State!
...you need to to check your configuration sysconfig key PostmasterFollowUpState. Apparently the configured state does not exist (anymore). viele Gruesse, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 personal pgp-key: 0x93E0A174 fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iD8DBQFH/yPSvXo8m5PgoXQRAt40AJ4vdeLUYWjRdBWvwbU+xalDpivAeACfUraZ ybIxrfK9TE+Ws1iFYjXaqPM= =vR6P -----END PGP SIGNATURE-----