Since the magic is being done by an Event (TicketCreate|TicketCustomerUpdate) I believe you can "for one time" change the config to match certain event and run a generic agent into all those old tickets to force that event. 

That should do it.

Regards 

2016-06-13 17:06 GMT-06:00 Nick Bright <nick.bright@valnet.net>:
Now that I've gotten a dynamic field mapping working, the $65,535 question is this:

Is there any way to go back and populate this data for all old tickets for customers whom the data is present in the Customer LDAP variables?

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