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On Jul 04, 2011 @ 01:01 am, noreply@tamay-dogan.net wrote:
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Date: Mon, 04 Jul 2011 00:51:38 +0530
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Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module
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On Jul 04, 2011 @ 12:51 am, noreply@tamay-dogan.net wrote:
WARNING: This is an automated message after you send out over
100 unsolicited messages to my account and others.
Stop your customers spaming ME, my Mailinglists and my Mailservers,
and any other users of <otrs@otrs.org>. by your crap service!
We have nothing to do with YOUR Ticket-System!
========================================================================
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Date: Mon, 04 Jul 2011 00:41:38 +0530
From: KIRAN IT <kiran1432u@gmail.com>
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Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module
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On Jul 04, 2011 @ 12:41 am, noreply@tamay-dogan.net wrote:
WARNING: This is an automated message after you send out over
100 unsolicited messages to my account and others.
Stop your customers spaming ME, my Mailinglists and my Mailservers,
and any other users of <otrs@otrs.org>. by your crap service!
We have nothing to do with YOUR Ticket-System!
========================================================================
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Date: Mon, 04 Jul 2011 00:31:37 +0530
From: KIRAN IT <kiran1432u@gmail.com>
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Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module
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This is a notification from the Help Desk.
On Jul 04, 2011 @ 12:31 am, noreply@tamay-dogan.net wrote:
WARNING: This is an automated message after you send out over
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Stop your customers spaming ME, my Mailinglists and my Mailservers,
and any other users of <otrs@otrs.org>. by your crap service!
We have nothing to do with YOUR Ticket-System!
========================================================================
From root Sun Jul 3 21:01:36 2011
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Date: Mon, 04 Jul 2011 00:21:37 +0530
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Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module
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Date: Mon, 04 Jul 2011 00:17:06 +0530
From: KIRAN IT <kiran1432u@gmail.com>
To: otrs@otrs.org
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Subject: [otrs] [Ticket #5488] CAS single sign on with perl authcas module
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This is a notification from the Help Desk.
On Jul 04, 2011 @ 12:16 am, michiel.beijen@otrs.com wrote:
Hi Mikael,
If you want to authenticate with CAS you only need to configure Apache
to use mod_auth_cas (see
https://wiki.jasig.org/display/CASC/mod_auth_cas) .
When you have that set up you then can simply use the BasicAuth
authentication for OTRS. We have multiple customers that are using
this with good results. There's nothing that you should need to hack
in OTRS for this.
If you want you can contact us for commercial support.
--
Michiel Beijen
Senior Consultant
OTRS BV
Schipholweg 103
2316 XC Leiden
The Netherlands
T: +31 71 8200 255
F: +31 71 8200 254
I: http://www.otrs.com
Increase efficiency up to 30% - get OTRS Help Desk 3.0:
http://www.otrs.com/
On Jul 03, 2011 @ 03:31 am, mikael.kermorgant@gmail.com wrote:
Hello,
I have setup otrs 3.0.5 with single sign on based on apache and mod_cas.
As this could be a problem when having different authentication scenarios
for agents and customers, I have tried to setup a CAS auth module by
copy/pasting code snippets here and there (I don't know perl...). I think
I'm almost there but I have an annoying bug I'm asking help for now.
I have created a CAS.pm file in /opt/otrs/Kernel/System/CustomerAuth
====
use CGI;
use AuthCAS;
use CGI;
use CGI::Carp qw( fatalsToBrowser );
...
sub Auth {
my ( $Self, %Param ) = @_;
my $cas = new AuthCAS(casUrl => 'https://sso.paris.iufm.fr/cas');
my $app_url = 'http://support.paris.iufm.fr/otrs/customer.pl';
unless ($ENV{QUERY_STRING} =~ /ticket=/) {
###
### Redirect the User for login at CAS
###
my $login_url = $cas-&g
t;getServerLoginURL($app_url);
printf "Location: $login_url\n\n";
exit 0;
}
$ENV{QUERY_STRING} =~ /ticket=([^&]+)/; my $ST = $1;
my $User = $cas->validateST($app_url, $ST);
# return user
return $User;
}
============
The problem is with the line "unless ($ENV{QUERY_STRING} =~ /ticket=/) {".
It seems the $ENV{QUERY_STRING} is empty (not tested but I end in an
infinite loop, due to falling in this condition evrytime)
Would somebody have an idea about how to fix this check ?
Regards,
--
Mikael Kermorgant
This is an automated response. Your issue has been noted. We'll be in touch soon.
Please reply to this email or visit the URL below with any additional details.
http://itsupport:1111/portal/view-help-request/5488
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