Re: [otrs] How to show dynamic fields in UI while creating tickets

6 Feb 2013

      I have added the fields, but still I cant see them on OTRS UI. Where exactly to update it. I made some changes in sysconfig in ticket::frontend

Still it didn't work,

Thanks,
Jignesh

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Wednesday, February 06, 2013 8:42 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] How to show dynamic fields in UI while creating tickets

enable/add the dynamic fields to the screen via sysconfig.

On Wed, Feb 6, 2013 at 9:54 AM, Jignesh Kakka (jkakka) mailto:jkakka@cisco.com> wrote:
Hi Team,

I want to see all dynamic fields while creating ticket as well as while viewing ticket details. How is this possible in OTRS UI.

Thanks,
Jignesh

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