RE: [otrs] Go directly to customer login?

Hello. If, for example, you're using 'cPanel' on your webserver, you could set up a 'redirect'. It can also be used via a shell command in Unix, Linux, etc. that redirects one path to another. It's been a while since I've done it manually, but you could do a search on those websites to find the syntax. HTH. =====================================

From: "Joe Fusco" Reply-To: "User questions and discussions about OTRS.org" To: Subject: [otrs] Go directly to customer login? Date: Tue, 5 Sep 2006 15:33:32 -0400

I would like to be able to send my customers directly to the customer login page via helpdesk.domain.com without having to type /otrs/customer.pl at the end. How do I setup my vhost file to do that? I have it pointing to /opt/otrs/var/httpd/htdocs right now but that goes to the agent login. Ultimately, I want to have helpdesk.domain.com go to the customer login and hdagent.domain.com go to the agent login. Any thoughts?

Thank you,

Joe Fusco

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