You can try solve the problem with:<br>chown root:apache otrs/var<br><br>if problem it is not solved, try with: chmod -R 777 otrs/var<br><br>Regards<br><br>Manuel Fernández Panzuela<br>
<br><br><div class="gmail_quote">2010/8/16 Denis Mazhar <span dir="ltr">&lt;<a href="mailto:akkerman@insula.org.ua">akkerman@insula.org.ua</a>&gt;</span><br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div class="im"><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
Assuming that you follow through with each and every step in UPGRADE<br>
appropriately, please run bin/SetPermissions.pl from the toplevel of<br>
your OTRS install directory. Then, reset your webserver and try logging<br>
in again.<br>
<br>
</blockquote></div>
I&#39;ve tried bin/SetPermissions.pl and bin/SetPermissions.sh but no changes :(<br>
I&#39;m using CentOS release 5.4 and runned SetPermissions.pl as:<br>
bin/SetPermissions.pl /opt/otrs --otrs-user=otrs --web-user=apache --otrs-group=nogroup --web-group=apache<div><div></div><div class="h5"><br>
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