
2 Jul
2003
2 Jul
'03
6:37 a.m.
Hi! I´m testing OTRS 1.1.2 on Suse Linux 8.2 Prof. In the customer interface, the following error occours while creating a new ticket (via customer-login): Fehler: Need TicketID! /tmp/otrs.log: [Error] [Kernel::System::Ticket::State::StateLookup] [74] No StateID for new found! [Error] [Kernel::System::Ticket::CreateTicketDB] [189] No StateID!!! Regards Guenther