15 Jan
2004
15 Jan
'04
8:18 p.m.
On Thursday, January 15, 2004 8:56 PM
Mark Mertel
Can't you just update the queue_id in the ticket to table to reflect the new queue ?
You can, for sure, but it's not recommended to touch the raw database when there'se no need to. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388