27 Jul
2004
27 Jul
'04
7:02 p.m.
wouldn't it be the script "otrs.addUser2Group" in bin directory? If I add root to this group that might do it. What do you think?
I guess that won't do until you find out what happened. Remember what you (or some other admin?) did. Be sure to NOW have a backup of the db in its momentary state at least. Btw, you do have a daily backup, don't you?
I checked the /var/log/messages file and didn't find anything. Where is OTRS' log file stored?
By default, OTRS logs to syslog. See Config.pm for the exact location (option "LogModule"). Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388