Re: [otrs] cron job for auto email checker

I just realized, I had to change the home to the path to my otrs home as well. Unfortunately, using $HOME won't do it. - Manoj On Nov 26, 2007, at 1:14 PM, DataForce CRM wrote:

In running the Cron.sh as my user jromano and as root I get the Check the $HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system

Maybe copy /etc/passwd to opt/otrs?

Regards,

Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, & Customer Support

----- Original Message ----- From: "Manoj Patwardhan" To: "User questions and discussions about OTRS.org" Sent: Monday, November 26, 2007 8:34:45 AM (GMT-0600) America/ Mexico_City Subject: Re: [otrs] cron job for auto email checker

Hi Jim,

There is a script that lets you install the necessary cron jobs. I think it is Cron.sh in the bin directory.

I ran that script (after modifying the time intervals I wanted the jobs to repeat in) and it did the installation fine.

Hope this answers your question.

- Manoj

On Nov 26, 2007, at 5:30 AM, DataForce CRM wrote:

hi,

got email running and thank you for fine support. now I want to do a cron job in crontab. My otrs does not have a crontab file. do I make this and put in the cron job command?

on restart I see message that "no crontab" and I do see the "cron" starting , but the email is not being checked.

so i think i need to make a crontab. is this a directory or a file with the cron in it like */10 * * * $HOME/bin/Postmaster.pl

( I have read and reread the documentation)

Regards,

Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, & Customer Support _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

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