Hi there,
You can change it in the *.dtl file.
AgentDashboardTicketGeneric.dtl
You should make your own theme or else this file will be overwriten
everytime you run an update on OTRS Framework.
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: mmoj@timocom.com
Internet: www.timocom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489
From: "Martignier, Philippe"
To: "'otrs@otrs.org'"
Date: 04.01.2010 11:51
Subject: [otrs] First line of the OTRS Screen (the black one)
Sent by: otrs-bounces@otrs.org
Hi there,
I changed the name of the system and it is a longer one than the previous
one … the fact is that it takes now two lines on the black line (on the top
of the screen) but there is room for the new name in one line.
Is there a way I can parameter this via the sysconfig?
Many thanks
Greetings
Philippe Martignier
Communications Division
Customer Service Section
Email : Philippe.Martignier@wipo.int
Phone : 00 41 022 338 72 36
Building : GB II
Office : 0,3
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