On Wed, 2004-05-19 at 14:44, Sebastien Guilbaud wrote:
I saw your message after sending mine :((
could you share your procmail script, please ? (I've never used procmail before, and all my test filters left all messages through :)))
thanks in advance and have a nice day.
The relevant part is: :0 :: * ^To:.*@.*@.*|^(CC|Cc):.*@.* * !^Subject:.*\[Tkt: 1[0-9].*\] | (formail -t -r -k -p "> " -I "Reply-To: <reply address>"; cat /path/to/rejection/message) | sendmail -t You will obviously have to customise the subject match to correspond to your ticket number format. Replace <reply address> with the address you want replies to go to should customers reply to the rejection message - unless you want them arriving back in the ticket system, in which case remove the -I option. Jim