Re: [otrs] Always BCC an address when replying to a customer

On 7/6/06 2:05 AM, "Henning Oschwald" wrote:

OTRS can be configured to set a Bcc header for every outgoing ticket by setting 'SendmailBcc' via Sysconfig -> Framework -> Core::Sendmail or by adding the following to ~otrs/Kernel/Config.pm: $Self->{'SendmailBcc'} = '';

PERFECT! Thank you. -- Wes Plate Automatic Duck, Inc. http://www.automaticduck.com