Am Mi, den 17.03.2004 schrieb Robert Kehl um 23:29: Hi,
Yes, a rcotrs stop does indeed change the permissions of to 644, to disable it.
Uh, wouldn't it be better to just have a small check in PostMaster.pl to see whether OTRS is still running or not? Like a lockfile?
Thus a stop-force does the same. A subsequent start(-force) should enable it again by setting it back to 755 and telling you so.
Didn't you receive a message about the changes? You should have - two
I see. Apparently the problem is that starting mysql on my SuSE Linux 9.0 box (I remember having this problem on SuSE Linux 8.1 as well) does return an error (though the database is up and running fine[1]), interrupting the start-force of OTRS. [1] The mysql start script checks the result of "/usr/bin/mysqladmin ping" but this command returns "error: 'Access denied for user: 'root@localhost' (Using password: NO)'".
times. Under which user account did you execute 'rcotrs'?
root. As user OTRS I don't have the permissions to restart apache/mysql.
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Daniel Seifert