Hi
 
Thanks for your quick reply.
 
I don't know MySQL too well, can you please advise where I will find the /etc folder please?
 
Thanks
Rosanna

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: 15 September 2009 13:59
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Max_Allowed_Packet

use your my.cnf file that should be in /etc and put the line

max_allowed_packet=20M

in [mysqld] section.


Then restart mysql



On Tue, Sep 15, 2009 at 2:55 PM, Marretta, Rosanna <Rosanna.Marretta@yrclogistics.com> wrote:
Hi,
 
Can somebody please tell me how to adjust the max_allowed_packet setting please for MySQL, it is currently set to 0MB and I need to change it to 8MB
 
Thanks
 
Rosanna

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