So I just sent a ticket from myself to OTRS.
On the right side, I see this:
Customer Info:
Salutation: a
Firstname: sd
Lastname: f
Login: beckman@purplecow.com
The email:
From: Peter Beckman
To: chat@xxxx.xxx
Subject: you suck gimme money
Created: 11/17/2004 17:12:01
---------------------------------------------------------------------------
Peter Beckman Internet Guy
beckman@purplecow.com http://www.purplecow.com/
---------------------------------------------------------------------------
I've looked in the archives for why this happens, and the docs (maybe not
closely enough) and couldn't find anything. I also looked at the code, and
could not find anything...
I'm hoping people have had this problem before and can point out what is
happening and how to fix it. Hopefully it is something I can patch/fix,
not "upgrade..." Answers like "just upgrade to 1.3.0" will be kicked in
the shins...
Beckman
---------------------------------------------------------------------------
Peter Beckman Internet Guy
beckman@purplecow.com http://www.purplecow.com/
---------------------------------------------------------------------------
