Yes, it works with this simple example. But I have some trouble with more complex regex expression especially with AND/OR condition and I currently assume that anything isnīt working correct within OTRS. I am currently doing further tests (OTRS 3.2.12).

 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Nils Leideck (LX)
Gesendet: Dienstag, 12. November 2013 10:59
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] Regex in process tickets

 

Did you already try the reg exp without the surroundings?

 

On 12.11.2013, at 08:51, Ohliger, Christoph <Christoph.Ohliger@fh-rosenheim.de> wrote:



Nils,

 

seems that the documentation isnīt correct …

 

regards

Christoph

 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Nils Leideck (LX)
Gesendet: Montag, 11. November 2013 20:46
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] Regex in process tickets

 

Did you try \bcat\b only?

 

On 11.11.2013, at 16:30, Ohliger, Christoph <Christoph.Ohliger@fh-rosenheim.de> wrote:



has anyone tested the regex function in transition. When using “qr{\bcat\b}xms” as the match condition I would assume that it matches when the dynamic field has the value cat …

 

Cheers, Nils
-- 
http://webint.cryptonode.de / a Fractal project
 

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Cheers, Nils

-- 
http://webint.cryptonode.de / a Fractal project