Re: [otrs] otrs 3.1.11

Please ensure that those data aren't configured in Kernel/Config.pm Have you changed the XML file (Kernel/Config/Ticket.xml)? On 31.01.2013 16:26, Steve Clark wrote:

Hello List,

These two values have been altered from the default and I can't seem to get them set back to the original value.

When I click the "reset" icon next to the item, otrs acts like it is doing something but when it comes back they still have the altered value.

What am I missing?

Ticket::Frontend::CustomerTicketZoom###StateDefault

Ticket::Frontend::CustomerTicketMessage###StateDefault

Thanks,

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