Re: [otrs] Performance trouble,

As far as I understand those values they target the internal processing time. So next step would be profiling the internal processing of request to get a trace where the time is spent. I'd fire up NYTProf for this. http://search.cpan.org/dist/Devel-NYTProf/lib/Devel/NYTProf/Apache.pm Von meinem iPhone gesendet

Am 01.07.2016 um 18:06 schrieb Mimiko :

...

On 01.07.2016 18:46, Vogl, Yves wrote: Please enable OTRS performance logging and post some values.

For example:

Range (last 5 m) Interface Requests Min Response Max Response Average Response Agent 41 0s 14s 2.34s Admin 3 1s 2s 1.33s AdminPerformanceLog 1 1s 1s 1s AdminSysConfig 1 5s 5s 5s AdminSysConfig&Search 1 12s 12s 12s AdminSysConfig&Update 1 14s 14s 14s AdminSysConfig;Subaction=Edit;SysConf... 1 12s 12s 12s AdminSysConfig;Subaction=Edit;SysConf... 1 6s 6s 6s AdminSysConfig;Subaction=Edit;SysConf... 1 10s 10s 10s AgentBook 1 1s 1s 1s AgentBook;ToCustomer=;CcCustomer=;Bcc... 2 1s 1s 1s AgentCustomerSearch 3 0s 1s 0.66s AgentDashboard 1 4s 4s 4s AgentFAQExplorer;CategoryID=1;Nav=None 1 1s 1s 1s AgentFAQExplorer;Nav=None;Subject=;What= 1 2s 2s 2s AgentFAQZoom;ItemID=2;Nav=None 1 1s 1s 1s AgentFAQZoom;Subaction=HTMLView;ItemI... 1 0s 0s 0s AgentFAQZoom;Subaction=HTMLView;ItemI... 1 0s 0s 0s AgentFAQZoom;Subaction=HTMLView;ItemI... 1 0s 0s 0s AgentFAQZoom;Subaction=HTMLView;ItemI... 1 1s 1s 1s AgentTicketAttachment;Subaction=HTMLV... 1 1s 1s 1s AgentTicketCompose 4 0s 1s 0.75s AgentTicketCompose&AJAXUpdate 1 1s 1s 1s AgentTicketLockedView 1 1s 1s 1s AgentTicketQueue 1 2s 2s 2s AgentTicketQueue;QueueID=0;View=Small... 1 1s 1s 1s AgentTicketQueue;QueueID=5;SortBy=Age... 1 2s 2s 2s AgentTicketQueue;QueueID=5;View=;Filt... 1 1s 1s 1s AgentTicketQueue;QueueID=7;View=;Filt... 1 1s 1s 1s AgentTicketStatusView 1 2s 2s 2s AgentTicketZoom&MarkAsSeen 2 0s 0s 0s AgentTicketZoom;TicketID=118 1 1s 1s 1s AgentTicketZoom;TicketID=177 1 2s 2s 2s

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