
Hi Yael, I saw the same thing on my side yesterday and currently trying to understand what is the cause to this problem ? No precise hints for the moment :o( Question : are you using Escalation tickets also please ? I wonder if there's not something link with escalation about this problem ... Thanks for your answer. BR, Laurent Le mercredi 01 août 2007 à 14:53 +0300, Yael Naveh a écrit :
Dear list,
When I zoom into a ticket the ‘Compose Answer’ option at the right side disappears.
How can it be customized?
Thanks,
Yael.
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