Re: [otrs] FAQ and ITSM modules

Ali M. wrote:

I have two unrelated questions about the FAQ and ITSM modules

Please send unrelated questions as separate messages to the list. Makes for clearer threads.

[snip]

B. concerning the ITSM the package manager doesn't show the ITSM modules!!!

According to the ITSM docs on http://doc.otrs.org/ you can also get the modules from the FTP server. You can file bugs at http://bugs.otrs.org/ if you feel this is a bug. Please send any further questions regarding ITSM to the ITSM mailinglist: http://lists.otrs.org/mailman/listinfo/itsm Nils Breunese.