Sendmail can be used only on Linux, if you're using Windows, you should enable SMTP.
From the Admin Panel, click on SysConfig, then enter Framework -> Core::Sendmail and configure OTRS to use your preferred SMTP server
Gabriele
----- Original Message -----
From: pri pri
To: otrs@otrs.org
Sent: Friday, June 29, 2007 2:05 PM
Subject: RE: [otrs] Re: unable to send e-mail
we are using windows small business server 2003
----------------------------------------------------------------------------
From: Shawn Beasley
Reply-To: "User questions and discussions about OTRS.org"
To: otrs@otrs.org
Subject: [otrs] Re: unable to send e-mail
Date: Fri, 29 Jun 2007 13:58:16 +0200
>pri pri schrieb:
>>hi all,
>>i have just installed otrs in our system. i am able to receive
>>e-mails but when i tried to send e-mails i am getting this error:
>>
>>
>>hi
>>
>>*Plain Text Attachment* [ Scan and Save to Computer
>>http://in.f941.mail.yahoo.com/ym/ShowLetter?box=Inbox&MsgId=1695_16657532_19...
>>]
>>
>>Error: Can't use /usr/sbin/sendmail -i -f: Bad file descriptor!
>>
>>Comment: Please contact the admin.
>>Bug Report:
>>Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Fri Jun
>>29
>>12:19:09 2007
>>
>>Message: Can't use /usr/sbin/sendmail -i -f: Bad file descriptor!
>>
>>Traceback (596):
>> Module: Kernel::System::Email::Sendmail::Send (v1.17) Line: 85
>> Module: Kernel::System::Email::Send (v1.20.2.1) Line: 475
>> Module: Kernel::System::Ticket::Article::ArticleSend
>>(v1.128.2.4)
>>Line: 1567
>> Module: Kernel::Modules::AgentTicketForward::SendEmail
>>(v1.16.2.1)
>>Line: 577
>> Module: Kernel::Modules::AgentTicketForward::Run (v1.16.2.1)
>>Line:
>>83
>> Module: Kernel::System::Web::InterfaceAgent::Run (v1.17.2.1)
>>Line:
>>671
>> Module:
>>ModPerl::ROOT::ModPerl::Registry::C_3a_ClientApps_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
>>(v) Line: 47
>> Module: (eval) (v1.81) Line: 203
>> Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
>> Module: ModPerl::RegistryCooker::default_handler (v1.81) Line:
>>169
>> Module: ModPerl::Registry::handler (v1.99) Line: 30
>>
>>
>>
>>
>>i changed the host to our e-mail server in the sendmail module in
>>defaults.pm
>>
>>the host was mail.example.com . i changed it to our e-mail ip. but
>>i m still having problems sending e-mails
>>
>>can somebody help?
>>
>>thank you
>>
>>
>>
>>
>>------------------------------------------------------------------------
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>>http://g.msn.com/8HMBENIN/2743??PS=47575
>>
>>
>>------------------------------------------------------------------------
>>
>>_______________________________________________
>>OTRS mailing list: otrs - Webpage: http://otrs.org/
>>Archive: http://lists.otrs.org/pipermail/otrs
>>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>>Support or consulting for your OTRS system?
>>=> http://www.otrs.com/
>
>Are you using a windows server or linux?
>
>--Shawn
>
>_______________________________________________
>OTRS mailing list: otrs - Webpage: http://otrs.org/
>Archive: http://lists.otrs.org/pipermail/otrs
>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>Support or consulting for your OTRS system?
>=> http://www.otrs.com/
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