In windows you cna achieve it using Task Scheduler, In order to fetch email from mail account OTRS has a scirpt called PostMaster.pl now this scripts need to be executed every few minutes to get new emails from mailbox so a cron is set up. Same goes for many other scripts which can be found in&nbsp; /opt/otrs/var/cron.<br>
<br><br><br><div class="gmail_quote">2008/5/15  &lt;<a href="mailto:Ramesh.Nernuru@cognizant.com">Ramesh.Nernuru@cognizant.com</a>&gt;:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">











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<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hi,</span></font></p>

<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>

<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">In the OTRS2.2 Admin manual, at step 3.2.5, setting the cron
jobs is explained for Linux/unix. Could anyone tell me the importance of this
step and how we can do that on windows? I've installed OTRS in windows only.</span></font></p>

<p><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p>

<p><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Thanks</span></font></p>

<p><b><b><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"><font color="navy"><span style="color: navy;">N Ramesh</span></font></span></font></b></b></p>

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