You're restarting apache as non-root, and then your webserver can't open port 80 to listen on, because only root is allowed to do that. A 'sudo service apache2 restart'  would have done the trick.

On 20 Nov 2010 02:36, "Wes" <wes@automaticduck.com> wrote:


I seem to have the best luck with Ubuntu, probably because I'm a Mac guy.

I was trying to get OpenSUSE up and running today but it kept losing my
mouse.

So I'm trying to install OTRS via these instructions...
<http://wiki.otrs.org/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_(10.
4)>

...and when I went to the step of restarting the apache webserver (just
before the "Web installer" section) it failed.

http://www.automaticduck.com/screenshots/otrsapacherestartfail.jpg

Not sure what to do next.  :-)


Thanks.


--
Wes Plate
 Automatic Duck, Inc.
 http://www.automaticduck.com

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