Ciao,
Sorry but i was thinking that you have 2.4 fmw. If it is so notification
event is a category in sysconfig (3rd ccolumn)
Il giorno 04/mar/2010 17:39, "Alessandro d'Ambrosio" <
alessandro.dambrosio@unimi.it> ha scritto:
There isn’t a similar notification in Notification list. There are only:
Agent::NewTicket
Agent::FollowUp
Agent::LockTimeout
Agent::OwnerUpdate
Agent::ResponsibleUpdate
Agent::AddNote
Agent::Move
Agent::PendingReminder
Agent::Escalation
Agent::EscalationNotifyBefore
If I had to create it how can I enable it? It isn’t a default notification…
Thank you
*Da:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *Per conto di *Marco
Vannini
*Inviato:* giovedì 4 marzo 2010 17.01
*A:* User questions and discussions about OTRS.
*Oggetto:* Re: [otrs] Notification for Agents/operators
notification (event)
On Thu, Mar 4, 2010 at 4:59 PM, Alessandro d'Ambrosio