I have tried to get Customer Groups working so Customers could Read a Queue from the customer interface. Can someone explain if this is how it is supposed to work? <br><br>After enabling customer groups and adding a queue to that group, and then adding a user to that group I still can not see tickets from that queue inside customer interface.<br>
<br><br>Could someone please let me know if this is how it should work and why it may not be working?<br><br><br>thanks,<br><br>kosta<br>