Re: [otrs] IMAP setup

I am using the setup just like you explained above and I am still receiving "Can't connect to imap.google.com" error messages.

From the ADMIN>SUPPORT ASSESSMENT screen I have ALL Perl modules installed and all boxes are green.

Also noticied that when I try to import the saved configuration file from my former WORKING install it does not import it as none of the configuration parameters change? Jacob Tennant On Tue, Dec 3, 2013 at 5:50 AM, Michiel Beijen wrote:

If you select IMAPS it should work with Gmail. Please note to use the server name 'imap.gmail.com'. Using IMAPS, OTRS will automatically connect to port 995, which is the default. The appliance is supposed to ship with all SSL modules needed. -- Mike

On Tue, Dec 3, 2013 at 8:31 AM, Sander Goudswaard wrote:

...

Check if you have installed the required Perl modules for SSL connections:

http://doc.otrs.org/3.3/en/html/manual-installation-of-otrs.html#installatio...

...

Without the necessary modules, it will not possible to open SSL

connections,

...

i.e. only plain IMAP/POP.

Regards

Sander

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-- Jacob W. Tennant IT Development Specialist Pierpont Community & Technical College Office: 304-333-3641 jacob.tennant@pierpont.edu