Hello all,
 
While raising phone ticket, for some text format (like text having email address), after submitting the ticket I am getting  error -
 

Software error:

Wide character in subroutine entry at ../..//Kernel/System/Ticket/ArticleStorageDB.pm line 261.

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

 

Ticket is creating but notifications are not going.
 
Please tell me what can be done.
 
Thanks a lot....

Pradumna Maheshwari
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