Re: [otrs] what is AccessKey?

Egor Tsilenko wrote:

I found that there are some AccessKeys almost to every link or action in OTRS. The definition of access keys in otrs_developer_book (p63) given like: AccessKey - short key (key+ALT) for a quick access over the keyboard. So if I understand correctly if you press on keyboard for example p +alt -> you would be redirected ti a preferences panel at NavBar. Unfortunately it doesn't work for me because my system or browser shortcuts are used instead of otrs :( Maybe I've missed something and accesskeys works another way? -- I've tried combinations on Firefox 2.X , IE 7 and Konqueror Thx for future answers %)

See http://en.wikipedia.org/wiki/Access_keys If your system is already set to perform other actions upon pressing those shortcuts then it might not work. Nils Breunese.