Hi there,

When you close a ticket, you have to fill in the text field, it is mandatory. Is it possible to remove that control ?

I didn’t find anything in the sysconfig … maybe I miss it !

Many thanks for any response J

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

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