Hi,
i think 3 minutes it the shortest allowed value
Von: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] Im Auftrag von Guillaume Rehm
Gesendet: Dienstag, 30. März 2010 11:51
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] how to reduce Postmaster default poll interval
Hi,
Under linux we must restart otrs service after modifying cron files. Do you try
to restart you otrs win service ?
Le 30/03/2010 06:03, shiva krishna a écrit :
Hi,
I am using otrs 2.4.7 on windows OS and i am using postmaster mail
account to generate tickets but it is taking 10 min to generate tickets for
received mails i have tried changing time interval to 1 min by making changes
in OTRS\var\cron\postmaster_mailbox.dist file but no luck can any one guide me
step by step...where to make the changes to poll postmaster mail in every one
min interval.
Regards,
--
G.Siva Krishna