Hi,

12.09.2016 07:16 - Dimitrakakis Georgios schrieb:
> I would like to avoid having the same number of groups as
> those of queues.

Besides of having too many groups, there is no disadvantage in doing this.
There can be configurations where you should avoid this. One thing I can
remember is the group based permission on desktop widgets :-)
 

> My idea of grouping is to have people from the same
> department (e.g. IT) but these should only have access
> according to their duties (e.g. queue “hardware” vs “software”).

Group for the same departement - yes
Their duties - why not use services for this?

--
Florian