Hi,
Florian advised to install the YAML perl module, but this was installed already:
Check Perl Modules installed.
All Perl modules needed are currently installed.
...
o YAML::XS.........................ok (v0.38)
Perhaps someone has an idea.
Regards
Rudolf
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Rudolf Bargholz
Gesendet: Dienstag, 29. Januar 2013 14:30
An: User questions and discussions about OTRS. (otrs@otrs.org)
Betreff: [otrs] YAML error message after upgrade to 3.2.1
Hi,
SUSE Linux Enterprise Server 11 (x86_64)
VERSION = 11
PATCHLEVEL = 2
OTRS 3.2.1
Was previously 3.1.12, then upgraded to 3.2.0.beta5, then upgraded to 3.2.1
We have the following packages installed:
2.2.1 | ||
1.3.1 | ||
1.4.4 |
I am seeing the following errors in the otrs system log:
Tue Jan 29 14:07:49 2013 | error | OTRS-CGI-10 | Loading the YAML string failed: YAML::XS::Load Error: The problem: |
Tue Jan 29 14:07:49 2013 | error | OTRS-CGI-10 | Loading the YAML string failed: YAML::XS::Load Error: The problem: |
There are no other log
Any idea what could be causing this? Or any idea how I can get more information in order to possibly find a cause for the message in the log?
Regards
Rudolf Bargholz