Hi,

 

Florian advised to install the YAML perl module, but this was installed already:

 

Check Perl Modules installed.

All Perl modules needed are currently installed.

...

 

  o YAML::XS.........................ok (v0.38)

 

Perhaps someone has an idea.

 

Regards

 

Rudolf

 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Rudolf Bargholz
Gesendet: Dienstag, 29. Januar 2013 14:30
An: User questions and discussions about OTRS. (otrs@otrs.org)
Betreff: [otrs] YAML error message after upgrade to 3.2.1

 

Hi,

 

SUSE Linux Enterprise Server 11 (x86_64)

VERSION = 11

PATCHLEVEL = 2

 

OTRS 3.2.1

Was previously 3.1.12, then upgraded to 3.2.0.beta5, then upgraded to 3.2.1

 

We have the following packages installed:

 

FAQ

2.2.1

OTRSMasterSlave

1.3.1

Support

1.4.4

 

I am seeing the following errors in the otrs system log:

 

Tue Jan 29 14:07:49 2013

error

OTRS-CGI-10

Loading the YAML string failed: YAML::XS::Load Error: The problem:

Tue Jan 29 14:07:49 2013

error

OTRS-CGI-10

Loading the YAML string failed: YAML::XS::Load Error: The problem:

 

There are no other log

 

Any idea what could be causing this? Or any idea how I can get more information in order to possibly find a cause for the message in the log?

 

Regards

 

Rudolf Bargholz