Re: [otrs] Limit help desk access

24 Nov 2015


      Sorry, I could not understand how Google Auth would help me limit the 
user IP address access to the OTRS system.
Would you ellaborate a bit more?
I tend to prefer a in house solution without external APIs, but is just 
a matter of understanding how Google Auth can help.


Thanks,

Atenciosamente,

Edson Carlos Ericksson Richter

Em 24/11/2015 15:36, Raul Orav escreveu:
...
We are using 2 step authentification - Google Auth and https and allow 
acces from outside too.
Regards,
Raul
...
On 24 Nov 2015, at 19:32, Edson Richter mailto:edsonrichter@hotmail.com> wrote:
1) Help desk employees and technicians can access OTRS from our 
Remote Desktop Server only (it can be a source IP address check)
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