
4 Nov
2010
4 Nov
'10
5:16 p.m.
The value that controls the size of the ticket zoom article table is inconsistent among my users. Can users update this value via the UI? I have several people with a value of 65. At that setting, the article table only shows about four entries. Others can see eight or more. This creates article envy among agents. How/when is this set? Hugh