I assume you mean you don't get notified of new tickets created in these queues. I would double-check that you've got that queue listed as one of your queues.

~Jadon

Tequila Troutman wrote:

Hi All,

I am using otrs 2.1 on fedora 4. I get notifications on the default queues but when I set up a new queue I do not get a notification. Can anyone tell me what I am missing?

_________________________________________________________________
Play games, earn tickets, get cool prizes. Play now–it's FREE! http://club.live.com/home.aspx?icid=CLUB_hotmailtextlink1

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

~ Jadon Rose

“Experience a writer's heart”