------------------------------------------------
Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!
Comment:
Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl:
5.8.8 OS: linux
Message: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm: Permission denied!
Traceback (10512):
Module: Kernel::System::Config::WriteDefault (v1.64) Line: 247
Module: Kernel::Modules::AdminInit::Run (
v1.4) Line: 56
Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 670
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47
-----------------------------------------------------------------------------
The Apache error_log showed the following too:
---------------------------------------------------------------
Message: Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Framework
.xml-
3d15c3528f10ac2fe6ba954cf5ecffe5.pm: Permission denied
Can't write cache file /opt/otrs/var/tmp/SysConfig-Cache_Kernel_Config_Files_Ticket.xm
l-f8dd006d03246fc35157870503272558.pm: Permission denied,
-------------------------------------------------------------
any help is much appreciated.
Thanks