You can remove it by outcommenting the entry.
Just put # in front of the line.
 
#   */5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null
 

After that restart the OTRS service.

That might solve your problem.


From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk]
To: User questions and discussions about OTRS. [mailto:otrs@otrs.org]
Sent: Mon, 04 Jan 2010 20:36:17 +0100
Subject: Re: [otrs] Postmaster Cron does not start after reboot

Thanks for your response.

I appear to have two entries in crontab for postmaster_mailbox:

 

*/1 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null

 

*/5 * * * * $HOME/bin/PostMasterMailbox.pl >> dev/null

 

Could this be causing the problem?

How do I remove the latter entry?

 

Cheers

G.O.B.

 

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerrit Tamboer
Sent: 04 January 2010 17:46
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Postmaster Cron does not start after reboot

 

Check the cronjobs.

 

/opt/otrs/var/cron

 

To see if the cron is running:

crontab -u -l otrs

 

Good luck.

 


From: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk]
To: Gordon O'Brien [mailto:gordon.obrien@mediasquare.co.uk], otrs@otrs.org
Sent: Mon, 04 Jan 2010 18:40:03 +0100
Subject: [otrs] Postmaster Cron does not start after reboot

Hi

 

I am running OTRS 2.4.5 on OpenSUSE 11.1

 

I have a problem when the server is rebooted after updates. The Postmaster mail account will not fetch email from the configured POP3 account unless I click ‘run now’ or manually execute ./Cron sh start otrs

 

Is there a way for this to automatically start after a reboot?

 

Thanks.

 

 


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