kalldrex-otrs@yahoo.com schrieb:
However, when I go to run the installer.pl (or even index.pl) I get this error: no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm line 64
There doesn't seem to be a Syslog daemon running, or it is not accepting connections.
Any ideas on how to fix this? I'm not sure what I have to do to get it to connect to syslog. My boss (who setup the unix server) told me that syslog is using all the default settings and I coudln't find any syslog things to set in the Config.pm. Oh yeah and
These are coming from Kernel/Config/Defaults.pm and are to be noted/chnged in Kernel/Config.pm: # (log backend module) $Self->{LogModule} = 'Kernel::System::Log::SysLog'; # $Self->{LogModule} = 'Kernel::System::Log::File'; # param for LogModule Kernel::System::Log::SysLog # $Self->{'LogModule::SysLog::Facility'} = 'user'; # param for LogModule Kernel::System::Log::SysLog # (if syslog can't work with utf-8, force the log # charset with this option, on other chars will be # replaces with ?) # $Self->{'LogModule::SysLog::Charset'} = 'iso-8859-15'; # $Self->{'LogModule::SysLog::Charset'} = 'utf-8';
I"m trying to run OTRS on Solaris 8.
Might be there are other Solaris things to consider first. hth, Robert Kehl