[otrs] Re: AdminSysconfig error

Nils Breunese (Lemonbit Internet) wrote:

My guess is that you didn't install all the required modules. Check the docs for a complete listing of Perl modules. Run /opt/otrs/bin/otrs.checkModules to check if all required modules are on your system. On my CentOS install I have the perl-XML-Parser package that makes sure I don't get the error message above. :o) Your distro might need a package under another name though.

Sure enough, I was missing the XML::Parser. I am running xandros, and had the devil's own time of getting CPAN running, but once I did, getting the perl package installed was child's play. Thanks for you help. It actually solved two major problems on my to-do list. Steve