Re: [otrs] SLA and services

3 Dec 2010


      Hello,

Try to add them as default services at /otrs/
index.pl?Action=AdminCustomerUserService

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia


On 3 December 2010 07:49, shrikant k  wrote:
...
i am using otrs 2.4.8 and  i am facing some problem in  SLA  i have
activated in sysconfig
in core::ticket
 but i am not seeing any services in customer  interface  it shows a blank
can any have a idea about
how to  add services and SLA for customer interface
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