2009/8/20 Toma Marius <marius@efect.ro>

It is a tool which you can use to see situation, statistics about tickets,
establish SLA's, etc.
Read the documentation on tokaware.com

Marius Toma
marius@efect.ro (e-mail)
www.efect.ro (web)

-----Mesaj original-----
De la: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] În numele
Glossop, Andrew
Trimis: Thursday, August 20, 2009 10:29 PM
Către: User questions and discussions about OTRS.
Subiect: Re: [otrs] otrs-manager on 2.4 fmw

Google gives this, but I've no idea what it is

http://www.tokaware.com/index.php?page=otrsm_overview_en

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Alan McKay
Sent: 20 August 2009 20:23
To: User questions and discussions about OTRS.
Subject: Re: [otrs] otrs-manager on 2.4 fmw

What is otrs-manager, and where do I get it?

--
"Don't eat anything you've ever seen advertised on TV"
- Michael Pollan, author of "In Defense of Food"
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