Re: [otrs] Customer User link to Config Item class elements

On 07/27/2010 12:03 PM, Marco Vannini wrote:

AFAIK no but it is possible for a CI to be modified in a manner to have a customer in it:

(My ie) { Key => 'Owner', Name => 'Owner', Searchable => 1, Input => { Type => 'Customer', }, },

HTH

MV

On Tue, Jul 27, 2010 at 9:38 AM, Egor Tsilenko mailto:bg8s@symlink.ru> wrote:

Hi otrs geeks!

Is it possible to create links beetween Customer Users and Config Item elements? Thanks in advance. -- Мой Круг - Егор Циленко http://bg8s.moikrug.ru/?from=userlinkЕгор Циленко http://bg8s.moikrug.ru/?from=userlink

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NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ Hi Marco, in your config it will be simple text edit form or smth like drop down list with customer ids?

-- Мой Круг - Егор Циленко http://bg8s.moikrug.ru/?from=userlinkЕгор Циленко http://bg8s.moikrug.ru/?from=userlink