Hi there,

 

I use OTRS for different departements, each department have their own freefields, … that situation is getting messy as every department can see all freefields.

 

Do you think that I can create one theme per department and then remove the non used freefields (meaning the ones of other dpt) ?

 

Thanks for the confirmation

 

Philippe

 

Philippe Martignier

Communications Division

Customer Service Section

Email : Philippe.Martignier@wipo.int

Phone : 00 41 022 338 72 36

Building : GB II

Office : 0,3

 


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