Hi Alejandra,

a few days ago, someone reported problems with cron for windows, and he was told to run his jobs as scheduled tasks in windows.
probably this is an option for you too.

Mit freundlichen Grüßen
Marina Henn
____________________
Netzlink Informationstechnik GmbH
Heinrich-Büssing-Ring 42
D-38102 Braunschweig
Telefon: +49 531-7073430
Telefax: +49 531-7073459
eMail: henn@netzlink.com
www.netzlink.com

Geschäftsführung:
Harald Lies, Tamara Ostermann, Sven-Ove Wähling
Amtsgericht Braunschweig
HR B 4896, USt-IdNr. DE 202670390




"Klaus Bruno" <bruno.klaus@infotrust.ch>
Gesendet von: otrs-bounces@otrs.org

08/21/2008 06:08 PM
Bitte antworten an
"User questions and discussions about OTRS.org" <otrs@otrs.org>
An
"User questions and discussions about OTRS.org" <otrs@otrs.org>
Kopie
Thema
Re: [otrs] Generic agent not runing





Hi Mary

Is OTRS running on a Windows Box? If so you need "cron for Windows"
(which is automatically installed if you use the Win32 installer for
OTRS) -> Chapter 3.1.2 of the OTRS 2.2 Admin Manual

regards,
Bruno

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Alejandra Piedra
Sent: Thursday, August 21, 2008 4:25 PM
To: otrs@otrs.org
Subject: [otrs] Generic agent not runing

Hi



I added a job to the generic agent, and scheduled it to run itself at 10
minutes every hour. When I click on run now it works, but it doesn't run
when scheduled.



I'm working on Windows so I don't know if that affects anything, this
because I don't have the cron command. I don't know I'm just guessing.



I really need help with this, so if you could help me I'd be very glad.



Thanks and regards

Mary

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/