Re: [otrs] "Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator."

20 Mar 2013

      That's not GSSAPI. That's using mod_kerb to supply the user information via basic mode. Not the same animal, although it produces a similar-looking effect.

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Wednesday, March 20, 2013 11:33 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] "Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator."

http://forums.otterhub.org/viewtopic.php?f=81&t=15422

Re: [otrs] "Authentication succeeded, but no customer record is found in the customer backend. Please contact your administrator."

David Boyes