I updated Settings in Ticket -> Core::TicketFreeText TicketFreeText1::Link xmpp://$LQData{"CustomerID"} GoodWills Parag Bhalerao Work 215-494-2709 Cell 267-210-5949 Email parag.bhalerao@cybertech.com -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Nils Leideck Sent: Thursday, January 19, 2012 1:27 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Customizing TicketZoom View Where did you added the URL? On 19.01.2012, at 19:16, Parag Bhalerao wrote:
Nils, I tried TicketFreeText fields, but the URL I added is not visible anywhere in the ticket zoom view.
Cheers, Nils -- http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs