Yeah, but i found some strange stuff actually... like y does OTRS create a Phone ticket then?!

Thanks and Best Regards,
Muhammad El-Sergani.



On Tue, Apr 26, 2011 at 3:53 PM, Grzella, Mark <MGrzella@studienkreis.de> wrote:

Thought about using the button “split” ?

 

mit freundlichen Grüßen

Studienkreis GmbH
Mark Grzella
Junior IT-Projektleiter
Universitätsstraße 104, 44799 Bochum
Tel.: 02 34/97 60 - 404
mgrzella@studienkreis.de
www.studienkreis.de

AG Bochum HRB 4581
Geschäftsführer:
Franz Dahlmanns
Bernd Kreissig (Sprecher)
Bastian Schmidt-Faber

 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Muhammad El-Sergani
Gesendet: Dienstag, 26. April 2011 15:47
An: otrs@otrs.org
Betreff: Re: [otrs] How to split a ticket

 

Guys?

 

Thanks and Best Regards,
Muhammad El-Sergani.



On Mon, Apr 25, 2011 at 5:13 PM, Muhammad El-Sergani <msergani@gmail.com> wrote:

Hi all,

I know how to merge two or more tickets, working fine.

How can I split one that I accidentally merged? i.e. undo the mistake ...

 

Thanks and Best Regards,
Muhammad El-Sergani.

 

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs